Head of Customer Retention & Loyalty

Verisure is seeking a senior Customer Value Manager in Madrid to lead retention and loyalty initiatives for the LatAm team, focusing on maximizing Customer Lifetime Value and reducing churn.
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The role demands a data-driven, customer-centric approach, collaborating with Operations, Customer Care, Marketing and Analytics to drive scalable programs.
The candidate should have extensive experience xqbhyrx in recurring revenue models, strong analytical skills, and fluency in English and Spanish; Portuguese is

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