Job Description

Job Description

We are looking for a commercially focused leader who can drive innovation in menu planning, enhance customer and client experience, and contribute to the Company’s reputation for excellence.

The successful candidate will oversee both retail and hospitality food offers, ensuring high standards, cost control, and continuous improvement across all services.

Key Responsibilities

  • Lead, manage, and develop a team of chefs to deliver consistent, high-quality catering services
  • Drive menu strategy, innovation, and seasonal changes to enhance customer experience and sales
  • Ensure full compliance with Health & Safety, Food Hygiene, and COSHH regulations
  • Manage food costings, labour, and expenses in line with agreed budgets
  • Oversee delivery of retail and hospitality offers, including events and bespoke catering
  • Monitor customer feedback and resolve issues promptly, escalating where nec...

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