Job Description

Head Barista - Mass Recruiting (

**Job Number:** BAK000020 )

**Description**

+ Implements the set standards and follows hygiene & safety procedures

+ Prepare and serve the full range of beverages sold in the unit, monitor orderliness, tidiness and maintain eye-appealing display and smooth operations

+ Ensure events are communicated to the team to prepare needed items accordingly

+ Respond to customer inquiries, complaints, and incidents in a positive manner and guarantee guest satisfaction

+ Control the end-of-month inventory and ensure the replenishment accordingly

+ Administer stock arrangement, products’ expiry date and daily requisition orders from the suppliers as per the approval of the Shop Manager

+ Verify the appliance of the log book notes by the Barista staff Monitor the Barista staff performance and report to the Manager all discrepancies affecting procedures, quality and/or standards

...

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