HCMS Support Analyst

About the Role:

The Human Capital Management System (HCMS) Support Analyst will play a vital role in the implementation and ongoing support of a new Human Capital Management (HCM) and Payroll System.

This role will support system configuration, security, and testing during implementation, and own ongoing system maintenance, user support, training, and process improvements.

What You’ll Be Doing:

• Support the configuration, security, and performance of the HCMS platform, ensuring ongoing system stability, compliance with security standards, and alignment with organizational needs.
• Lead the planning, coordination, and execution of all testing activities—including unit, system, integration, regression, data validation, performance, and data‑migration testing—ensuring accuracy, completeness, and security of all results.
• Investigate and troubleshoot system issues, coordinating resolutions with internal teams and external vend...