Guest Services Supervisor Sudbury ON

Drive outstanding guest service as a Guest Services Supervisor at Travelway Inn, located in Sudbury, Ontario. Ensure guests feel welcomed and valued throughout their stay.
This role requires a dynamic individual who excels in communication and multitasking. You will manage front desk operations, collaborate with various departments, and lead your team in delivering exceptional service. Your focus on guest engagement and service quality will be crucial in creating memorable experiences for visitors.
Key Responsibilities:
• Greet and assist guests with check-ins and requests
• Ensure smooth communication with all hotel departments
• Maintain high cleanliness and safety standards
• Coach and mentor front desk staff effectively
• Handle guest complaints with professionalism
Requirements:
• Background in customer service or hotel operations
• Excellent organizational and multitasking abilities
• Team-oriented mindset with flexibility in shifts
• Commitmen...