Guest Services Supervisor

Job Title: Guest Services Supervisor

Summary: We are seeking a proactive and customer-focused Guest Services Supervisor to join the team at Thames Tower. This role combines responsibility for day‑to‑day building operations with delivery of an exceptional occupier and guest experience. Working closely with the Building Manager, you will help ensure safe, efficient, and compliant building operations while acting as a key point of contact for occupiers, visitors, and service partners.

Roles & Responsibilities

• Deliver an outstanding front‑of‑house experience for occupiers, visitors, and stakeholders.
• Serve as a primary point of contact for occupier and guest enquiries, ensuring a professional, responsive, and solution‑focused approach.
• Support the Building Manager with day‑to‑day operational management of the property.
• Coordinate planned and reactive maintenance activities to ensure minimal disruption and high ser...