Guest Services Representative

The Guest Services Representative will work games and events at TD Place and Lansdowne to ensure each and every fan and guest has an exceptional experience!

What you’ll do:

• Opportunities to work as a Guest Services Representative include: Usher, Gate Usher, Merchandise, Information Booth Attendant, AODA Team, Kid’s Zone Team, Elevator Attendant, Dispatch, Team Lead, and Event Supervisors. Additional skills and training are required for some positions and are filled based on the candidate’s ability and the department’s operational requirements;
• Welcoming guests in a polite and friendly manner;
• Assist guests with entering TD Place and navigating around the Lansdowne site;
• Guide and direct guests to designated areas;
• Checking and scanning tickets and directing guests to their seats;
• Informing guests about the location of the restrooms, refreshments, exits, and other key areas;
• Answering questions...