Guest Services Manager | Coppabella | 14:7

We have an exciting senior leadership opportunity available for an experienced Guest Services Manager to join our Coppabella Village in the Bowen Basin, Queensland.

This is a critical leadership role responsible for overseeing all guest services operations at one of our largest villages, accommodating approximately 3,200 rooms. You will lead, coach and develop a high-performing Guest Services team while ensuring seamless accommodation operations, exceptional customer service and strong stakeholder engagement.

 Key Responsibilities

* Lead, supervise and develop the Guest Services team across a large-scale remote village
* Oversee accommodation bookings, room allocations and occupancy management
* Manage check-ins, check-outs and high-volume administrative processes
* Prepare operational and performance reports
* Drive training, compliance and service excellence standards
* Build and maintain strong client and stakeholder relationships
* Suppo...