Job Description

Position Overview

Guest Services Executive supports the spa operations at Jumeirah Marsa Al Arab by supervising the guest services team, ensuring smooth daily workflow, elevating guest satisfaction, and maintaining luxury service standards. This role strengthens communication between spa teams and guest-facing functions to deliver a seamless, world‑class wellness experience.

Job Details

  • Country: UAE
  • City: Dubai
  • Industry: Hospitality
  • Function: Guest Services-Concierge
  • Salary: monthly (Market estimated)
  • Gender: Any
  • Candidate Nationality: Any
  • Job Type: Full-time

Key Responsibilities

  • Supervise and guide the guest services team to uphold luxury service standards
  • Train team members and provide ongoing coaching and performance feedback
  • Oversee daily spa guest service operations, ensuring compliance with policies and procedures
  • Resolve esca...

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