Job Description

Job Description

Enjoy helping people, answering questions and being the friendly face that guests remember? Like the idea of working in a relaxed holiday environment where no two days are the same? This role could be for you.

What you’ll be doing

As a Guest Service Attendant, you’ll:

  • Welcome guests on arrival and provide friendly, professional service
  • Manage check‑ins and check‑outs, including bookings and payments
  • Answer guest enquiries about the park, local area, facilities and activities
  • Assist with phone and email reservations and general reception duties
  • Help guests with any issues and find solutions quickly and calmly
  • Provide information about park rules, safety and amenities
  • Support day‑to‑day reception tasks, such as filing, data entry and cash handling
  • Work closely with other departments (housekeeping, maintenance, activities) to deliver a smooth guest experience

    • ...

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