Job Description

  • Welcome guests in a friendly and professional manner
  • Engage each guest as a unique individual and listen attentively to their requests
  • Manage and maintain queue lanes efficiently 
  • Sell tickets and other products via a computerised Point of Sale (POS) system
  • Collect payments/make change by accepting cash, vouchers, credit card and listed foreign currencies 
  • Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
  • Maintain awareness and adherence to company’s cash handling policies 
  • Maintain knowledge and awareness of ongoing promotions 
  • Provide pricing, promotion, shows, rides & attractions information and suggestions to guests, keeping them well informed to enhance/maximise the guest experience 
  • Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
  • Proactively antic...

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