Guest Services Assistant - Retail

Reports To: Camp Office & Registration Coordinator

I. Scope and summary of primary responsibilities

II. Essential functions

• Serve as a primary point of contact for guests at Reception and the Tuck Shop, providing professional, welcoming, and timely service.
• Support all front-facing Tuck Shop operations and guest interactions.
• Process, package, and ship online orders or prep pickup orders in a timely manner.
• Monitor inventory levels, maintain alignment between online and in-person inventory stock, and track loss.
• Oversee daily cash handling, including end-of-day till counts and reconciliation as required.
• Prepare weekly Non-Development DCR reports.
• Enhance Tuck Shop signage, displays, and overall merchandising.
• Act as a liaison with the transportation team.
• Pull and analyze transportation reports from Camp Brain to support planning and operational decision-maki...