Job Description

Queen's Landing is currently seeking a Guest Service Manager to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.

Job Title: Guest Service Manager

Location: Niagara-on-the-Lake, ON

Property: Queen's Landing

This posting is for an existing vacancy within Lais Hotel Properties Limited.

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Position Summary

To assist the Front Office Manager with the daily administrative and operational activities required for guest services including check in/out for a superior quality hotel and conference facility.

Duties and Responsibilities

Primary Responsibilities

  • Providing personalized and exceptional guest service at every given opportunity
  • Meeting established up-selling and sales goals
  • Performs all duties of a Guest Service Agent
  • Supervises...

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