Job Description
Elevate guest experiences with Queen's Landing as the Guest Service Manager in Niagara-on-the-Lake, ON. This pivotal role focuses on exceptional service, team supervision, and operational excellence.
Join a tenured team in this dynamic position at Queen's Landing, part of Lais Hotel Properties. You'll assist with daily guest service operations while supervising team members and ensuring top-notch service standards. This is a unique opportunity to develop your hospitality skills in a reputable hotel environment.
Key Responsibilities:
• Provide personalized guest service at all times
• Meet sales goals through effective up-selling
• Supervise and schedule daily team member shifts
• Process guest payments accurately
• Address guest inquiries and complaints promptly
Requirements:
• Grade 12 education with hospitality training preferred
• Minimum of 5 years as a Guest Service Agent
• Excellent verbal and written communication skills
• Previous experience ...
Join a tenured team in this dynamic position at Queen's Landing, part of Lais Hotel Properties. You'll assist with daily guest service operations while supervising team members and ensuring top-notch service standards. This is a unique opportunity to develop your hospitality skills in a reputable hotel environment.
Key Responsibilities:
• Provide personalized guest service at all times
• Meet sales goals through effective up-selling
• Supervise and schedule daily team member shifts
• Process guest payments accurately
• Address guest inquiries and complaints promptly
Requirements:
• Grade 12 education with hospitality training preferred
• Minimum of 5 years as a Guest Service Agent
• Excellent verbal and written communication skills
• Previous experience ...
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