Guest Service Agent

Nestled within the iconic Mingara Recreation Club precinct, our independent 86-room hotel on the NSW Central Coast has spent its first year delighting guests with contemporary comfort, relaxed coastal charm, and exceptional hospitality. As a values-driven organisation dedicated to enriching our community, we’re seeking passionate team members who create memorable, meaningful guest experiences from the moment of arrival to the very end of their stay.

In this role, you’ll bring energy, professionalism, and a sales-minded approach—elevating each guest interaction by offering personalised recommendations, upselling premium experiences, and turning challenges into positive outcomes. You will collaborate closely with all departments to deliver seamless service, optimise occupancy, and ensure every guest leaves feeling truly cared for.

We’re looking for individuals with hotel or related guest-service experience, impeccable presentation, a bright and engaging personality, and ...