Guest Service Agent 前台接待员

1.办理入住登记和退房手续；
2.负责在前厅范围内的对客服务，做到热情友好，彬彬有礼，同时负责财务帐目和收集整理客人的资料；
3.经常支持并回顾目前的程序确保高水准的服务提高客人满意度，建立客人的忠实感；
4.保持标准的仪容仪表；
5.完成前厅经理，前厅部服务经理和前厅部宾客服务主管随时布置的工作及任务。

1.良好英文沟通能力；
2.具有良好的服务意识，团队协作精神以及良好的沟通协调及应变能力；
3.具备良好的学习能力和抗压能力；
4.能适应倒班工作。
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law...