Guest Service Agent - Full Time & Part Time

Are you passionate about delivering exceptional guest experiences and enjoy being the welcoming face of a busy hotel?

We are looking for friendly, professional and service-focused Guest Service Agents to join our Front Office team. This role is ideal for someone who thrives in a fast-paced environment, enjoys connecting with people from all walks of life, and takes pride in delivering outstanding customer service from arrival through to departure.

These positions require flexibility to work a rotating roster across mornings, afternoons, evenings, weekends and public holidays.

What you'll be doing...

• Welcome guests with a warm and genuine arrival experience
• Complete check-in and check-out procedures efficiently and accurately
• Respond to guest enquiries and requests in a professional and timely manner
• Handle reservations, room allocations and guest account transactions
• Promote hotel facilities, servi...