Job Description


Company Description

First impressions are everything — and you’ll be the one making them sparkle!
As a Guest Service Agent, you’ll be the friendly face guests meet the moment they roll in and the lasting impression they take with them when they head out. Your mission? Make every stay memorable… the good kind, not the “I wish I’d stayed home” kind.

What you’ll be doing:

  • Welcoming a wonderfully diverse mix of guests — every day is different, and that’s the fun of it.

  • Checking guests in and out with the ease of a hospitality ninja.

  • Responding to guest requests before they’ve even finished asking (okay, not literally — but close).

  • Settling accounts at check-out while delivering service so good they almost don’t want to leave.

  • Adding personal touches that turn moments into memories.

  • Showing off our hotel’s best features by upselling Atlas Restaurant, Clarke’s Bar, and eve...

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