Guest Reservations Specialist

Studio M Hotel Al Barsha in Dubai is seeking a Reservations Agent to be the first point of contact for guests making room reservations. The role involves providing excellent customer service, managing booking inquiries, and ensuring accurate reservation processes.

Responsibilities include assisting guests via phone, email, and online platforms, verifying guest information, and promoting special offers. Ideal candidates will uphold a high standard of customer service while maintaining knowledge of hotel policies.