Job Description
Guest Relations Manager – Native Russian Speaker
Dusit Ajman Resorts & Villas – Ajman, United Arab Emirates
Responsibilities
- Supervise and support the Guest Relations team in daily operations
- Welcome and assist VIP and long‑stay guests, ensuring personalized service
- Handle guest inquiries, complaints, and feedback with professionalism and efficiency
- Coordinate with other departments to fulfill guest needs and special requests
- Maintain accurate guest profiles and preferences in the system
- Conduct regular team briefings and training sessions
- Monitor lobby and reception area standards and ambiance
- Promote hotel services and loyalty programs
Requirements
Minimum 4 years as Guest Relations in a hotel/hospitality industry. Good command of the English and Russian languages. Other foreign languages spoken is an advantage. Good computer skills. With pleasing personality.
Ready to Apply?
Take the next step in your AI career. Submit your application to Dusit Thani Dubai today.
Submit Application