Job Description

Manager – Guest Relations

📍 Location: Wonderla Amusement Park, Bengaluru

🕒 Experience: 8–10 Years


About Wonderla

Wonderla is one of India's leading amusement park and hospitality brands, operating world-class amusement parks, premium resorts under Terrea by Wonderla, and Isle by Wonderla. We are committed to delivering memorable guest experiences through innovation, safety, and exceptional service.

If you're passionate about creating exceptional customer experiences and leading high-performing teams, we'd love to hear from you.


Key Responsibilities

  • Lead the Guest Relations team to deliver exceptional guest experiences.
  • Manage guest feedback, escalated complaints, and special requests.
  • Train, coach, and mentor Guest Relations executives.
  • Drive service excellence and maintain high customer satisfaction.
  • Collaborate with Operations, Maint...

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