Job Description

Hiring: Guest Relations Executive / Senior Guest Relations Executive

Location: Mussoorie ,Uttarakhand

Department: Operations

Reporting To: Branch Lead

Role Overview

We are looking for a proactive and guest-focused Guest Relations Executive / Senior GRE to manage front desk operations, guest services, property support, and basic administrative responsibilities while ensuring smooth daily operations and exceptional hospitality.

Key Responsibilities:

Front Desk & Guest Services

  • Manage guest check-in and check-out efficiently
  • Maintain registration records and ID verification documentation
  • Welcome guests and ensure high levels of satisfaction
  • Provide accurate information about the property and local experiences

Communication Management

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