Guest Relations Anchor

Guest Relations Anchor Luxury Island Resort Mozambique Salary: Negotiable (DOE) Live-in Overview A luxury island resort in Mozambique is seeking a professional and guest-focused Guest Relations Anchor to ensure every guest experiences exceptional service from arrival to departure. This role requires a highly organised, personable individual with strong attention to detail and a passion for luxury hospitality. Key Responsibilities Meet and greet all guests on arrival and farewell them on departure, knowing guests personally by name Understand and anticipate individual guest needs through interaction Conduct thorough orientation of new guests on arrival, including dietary requirements and special requests Communicate guest information effectively to other lodges and departments prior to arrival Support the Lodge Manager with daily and weekly operational tasks, including budget control and guest experience initiatives Assist with room allocation, planning for future bookings, and sp...