Job Description

Guest Welcome: Greetguests warmly on arrival and ensure they feel valued throughout their stay.

Guest Support: Handleguest inquiries, special requests, and complaints promptly and professionally.

VIP Service: Assistwith VIP arrivals, room arrangements, and personalized touches.

Coordination: Communicateguest needs and preferences to relevant departments to ensure seamless service.

Feedback: Collect guest feedback and follow up to ensure satisfaction and resolve anyissues.

Standards:Maintain lobby and guest areas in line with hotel presentation and servicestandards.

Απαραίτητα Προσόντα:

  • Proven experience in a relevant position preferably in a 5* resort or hotelenvironment.
  • Fluency inEnglish.
  • Fluency in asecond language (Russian, German, French).
  • ComputerLiteracy and knowledge of Hospitality software (Opera, Fidelio).
  • Degree/Diplomain Hospitality/Tourism.
  • Stron...

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