Job Description
Guest Welcome: Greet guests warmly on arrival and ensure they feel valued throughout their stay.
Guest Support: Handle guest inquiries, special requests, and complaints promptly and professionally.
VIP Service: Assist with VIP arrivals, room arrangements, and personalized touches.
Coordination: Communicate guest needs and preferences to relevant departments to ensure seamless service.
Feedback: Collect guest feedback and follow up to ensure satisfaction and resolve any issues.
Standards: Maintain lobby and guest areas in line with hotel presentation and service standards.
Απαραίτητα Προσόντα:
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