Job Description
Company Description
Hotel that makes every moment matter
The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.
Job Description
Assist guests with check in and checkout, and other cashiering duties
Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
Handle guests’ mails, messages, and answering phone calls
Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
Provide guidance and assistance to GSA
Ensure the safety, security and loss control po...
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