Job Description
Additional Information
Job Number
Job Category Rooms & Guest Services Operations
Location Protea Hotel Fire & Ice Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Management
Job Summary
Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.
CANDIDATE PROFILE
Education And Experience
High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Guest Services and Front Desk Operations
Utilizes interpersonal and ...
Job Number
Job Category Rooms & Guest Services Operations
Location Protea Hotel Fire & Ice Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Management
Job Summary
Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.
CANDIDATE PROFILE
Education And Experience
High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Guest Services and Front Desk Operations
Utilizes interpersonal and ...
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