Guest One Touch Service Agent - Saudi Only

We are seeking a professional, service-oriented, and proactive Guest One Touch Service Agent to join our team in Makkah, Saudi Arabia. As the primary point of contact for guests, you will provide exceptional customer service by handling all guest requests through a single point of contact, ensuring prompt resolution and creating memorable guest experiences. You will coordinate with all hotel departments to deliver seamless service while maintaining the highest standards of hospitality.

Key Responsibilities

• Serve as the primary point of contact for all guest requests, inquiries, and service needs via telephone, email, or other communication channels.
• Respond promptly and professionally to guest requests, ensuring timely follow-up and resolution.
• Coordinate with Housekeeping, Engineering, Front Office, Food & Beverage, Security, and other departments to fulfill guest requests efficiently.
• Record, tr...