Guest Experience Operations Associate

In 2024, a group of lifelong friends in Brisbane turned a handful of properties into a thriving short-term rental business. With no playbook — just determination, grit, and a clear vision — Smart Suites was born.

One year later, we now manage 100+ short-stay listings across Rocklea, Sunnybank, Acacia Ridge, Carina, and Kuraby. We work with major clients, adopt AI-driven tools to streamline operations, and build a culture that feels more like a sports team than a company — accountable, collaborative, and driven by results.

As we scale toward 400+ listings, we're expanding our remote operations team and are inviting Guest Experience Associates to join us as independent contractors, working remotely from the Philippines.

Important Notes Before You Apply

• Role Type: Full-time independent contractor. This is not a permanent employee role.
• Compensation: AU$1,300–1,500 per month (all-in).
• Experience Required: Minimum 2–3 years in guest rela...