Guest Experience (Floor Manage) - Fourways

Revolutionary gourmet hybrid store based in Fourways that combines a high-end deli, supermarket, and artisanal takeaway is looking for a Guest Experience Manager (Floor Manager).
 
The suitable candidate is responsible for overseeing all day-to-day floor operations while ensuring exceptional customer experience, operational excellence, team performance and store standards across the business.
 
This role plays a critical leadership function by driving service standards, operational flow, visual presentation, hospitality, customer satisfaction and execution across all departments on shift.
 
You will serve as the operational leader of the sales floor and the curator...