Guest Experience & Bell Desk Agent

Reporting to the Concierge Officer, your primary role requires you to efficiently handle luggage of guests arriving and departing the hotel at the same time provide wholehearted friendliness and assistance towards guests’ enquiries.

Other duties encompass (but not limited to) providing hotel room and facilities orientation for newly arrived guests, delivery of mails / parcels as well as doorman duties such as providing directions, taxi assistance and ensure smooth traffic at the hotel’s driveway.

Individual should be service-oriented, physically fit with no limitations which would prevent bellman duties from being carried out and willing to work on shifts, weekends and public holidays on a 5-day work week.

Voted Asia Pacific’s Best Independent Hotel by TTG Asia Travel Awards for 9 years running, we invite you to join the Guest Services team who takes great pride in creating great experience for our guests.

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