Guest Experience Ambassador

Guest Experience Ambassador

TAV Operation Services Virginia, United States (On-site IAD Airport)

We are proud to be a leading global operator in the non-aeronautical airport services sector. With a presence in 41 airports across 19 countries, we manage 88 luxurious lounges worldwide, offering an exceptional range of premium services tailored for discerning travelers. We’re on the lookout for a passionate Guest Experience Ambassador to join our dynamic team

Purpose of Role

To carry out send-off, welcoming, escorting, loyalty program processes, fast pass and lounge services in the relevant terminals in a complete, in order to maintain and increase the company's service quality, customer satisfaction and in accordance with the procedures.

Responsibilities

• To provide passengers with welcoming, meet and greet, f...