Job Description
Join CMH Heli-Skiing in Banff, Alberta as a Guest Experience Advisor and deliver world-class, anticipatory service. Build long-term guest relationships and exceed expectations through personalized support and luxury adventure travel expertise.
As a full-time Guest Experience Advisor, you will play a critical role in providing exceptional service from initial booking through post-travel engagement. Your responsibilities include maintaining detailed guest profiles, promoting upgrades, and ensuring seamless travel experiences. You will work closely with various teams to guarantee flawless execution of every detail.
Key Responsibilities:
• Build trust-based relationships for repeat bookings
• Serve as a reliable contact throughout guest lifecycle
• Maintain accurate guest profiles and preferences
• Deliver proactive service exceeding guest expectations
• Guide guests through booking and customization processes
Requirements:
• Post-secondary education in related f...
As a full-time Guest Experience Advisor, you will play a critical role in providing exceptional service from initial booking through post-travel engagement. Your responsibilities include maintaining detailed guest profiles, promoting upgrades, and ensuring seamless travel experiences. You will work closely with various teams to guarantee flawless execution of every detail.
Key Responsibilities:
• Build trust-based relationships for repeat bookings
• Serve as a reliable contact throughout guest lifecycle
• Maintain accurate guest profiles and preferences
• Deliver proactive service exceeding guest expectations
• Guide guests through booking and customization processes
Requirements:
• Post-secondary education in related f...
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