Job Description

Overview

We're looking for a Lifecycle Marketing Manager to own user retention and feature adoption, reporting directly to the founders. The role is both technical and creative; you will be responsible for engaging, educating, and retaining both marketplace and subscription users through email, in-app messaging, and feature marketing campaigns. The ideal candidate is analytical, creative, and self-motivated — able to plan, execute, and measure lifecycle initiatives end-to-end with little guidance.

Responsibilities

  • Own lifecycle marketing campaigns across email, popups, and in-app messaging to drive engagement, retention, and upsell
  • Plan and execute feature GTM campaigns (launch emails, adoption flows, educational content) to ensure new features are discovered and used
  • Build churn-prevention and winback flows to improve subscription and marketplace retention
  • Write compelling copy for lifecycle touchpoints and feature ...

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