Groupe Kenworth Service Writer Position

Elevate your career as a Service Writer at Groupe Kenworth in Mirabel, focusing on customer service and vehicle repair management. This temporary position spans 12 months, working weekdays.
In this role, you will be responsible for opening repair orders, scheduling vehicle appointments, and accurately recording customer requests. You will also provide estimates for repairs while promoting our services and keeping clients informed about their vehicle's status.
Key Responsibilities:
• Greet customers and manage phone inquiries promptly
• Open and schedule repair orders with efficiency
• Estimate heavy vehicle repair costs accurately
• Inform customers about warranty coverage and service options
• Maintain a clean and organized service environment
Requirements:
• Proficiency in French and basic English communication
• Focus on customer service with teamwork skills
• Knowledge of heavy mechanics as an asset
• Experience with warranty policies in the truc...