Group Lead

Play an integral role in achieving our ambitious customer experience and business objectives. You will groom & nurture your span into best in class PSEs who can achieve desired business goals month on month.

You will bring in strong team management skills combined with a solid target oriented mindset. You will set up best practice processes, enhance the overall experience we give to our customers and drive targets for the team. We serve homeowners looking to get their home interiors done - almost always a big decision with several parameters to work with. You will be a true thought partner to every prospect and customer we interact with, ensuring that they go ahead in the cycle with a solution.

- Be responsible for meeting and exceeding the city-level targets along with your own OKRs.

- Be responsible for continuously developing a team of agents into fantastic relationship executives.

- Be responsible to ensure that key productivity metrics...