Job Description

Group Bilingual Customer Service Representative

Location: Remote - Anywhere in Canada


Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operations team!


Why pursue this opportunity

Our mission - Provide expertise and intelligent solutions to help Canadians navigate life with confidence. 

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.


What you’ll be working on

  • Delivering service excellence by providing personal, accurate, professional, courteous resolution of inquiries from: Members, Plan Administrators, Advisors, Providers and Healthcare providers;

  • Utilizing internal processes to creatively provide solutions and resolution...

  • Ready to Apply?

    Take the next step in your AI career. Submit your application to Empire Life today.

    Submit Application