Job Description

Responsibilities

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Scope of the Role 


The Group Account Support Specialist II is responsible for completing tactile tasks and completing assigned work duties that help drive the success of the organization.

The Group Account Support Specialist II will have the ability to communicate effectively, collaborate with internal and external contacts, meet deadlines, organization and time management, and the ability to maintain autonomy while working on projects and duties. As breadth of knowledge increases with experience, the Group Account Support Specialist II may become eligible to transition to the next level of Group Account Support Specialist III. 


Performance Outcomes 


Administrative Account Management 

  • Review and maintain LegalShield Group Accounts
  • Review enrollment, payment history, and billing invoices to provide support to LegalShield groups, Associates, and group members 
  • Review various reports to ensu...

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