GraphQL Developer

As a Product Support Specialist, you will work collaboratively with multiple teams to facilitate the closure of key issues in Production systems. You will respond to tickets based on their priority and address each one by performing a technical investigation of the problem, ruling out defects in the product itself, providing solutions, performing a root cause analysis, recommending best practices for how to use the product, and engaging with Delivery teams to help fix defects, while learning and growing both your technical knowledge and soft skills. You will be part of a Global Team to provide support coverage and will work alongside an agile, dynamic group of talented and motivated individuals. You will also use and be exposed to a variety of world-class tools and technologies, including public cloud, Kubernetes, Docker, Java, etc.

Responsibilities

• Technically investigate the root Case of Problems in Production by standard Debugging and Trou...