Graduation Services Executive

Responsibilities:

- Assist in coordination and execution of graduation ceremonies

- Oversee the Graduation Registration Counter, including issuance of admission cards, guest tickets, payment collection and daily settlement.

- Prepare all necessary logistical items for use for graduation ceremonies

- Oversee on-site graduation event operations, including ensuring a smooth robing process for graduates and academic staff

- Assist in preparing customers for their photo shoot (i.e wearing of graduation gowns, fitting of blazers and ties for family members)

- Monitor and manage the status of graduation gown collection / return

- Respond promptly and professionally to all incoming enquiries, including emails and phone calls - with exceptional level of customer service

- Constantly deliver exceptional customer service with professionalism and enthusiasm

Requirements:

- Prior experience in cus...