Job Description

We seek a recent graduate to manage a hardware product, offering support to customers and internal teams while staying updated on industry advancements. The ideal candidate will have a passion for hardware, specifically in telematics, networking, video, and CCTV, with strong analytical and communication skills.

Key Responsibilities

Technical Product Management

  • Understand hardware and software products deeply.
  • Identify new product opportunities and stay current with technology trends.

Testing, Evaluation, and Product Management

  • Test and troubleshoot CCTV systems, DVRs, IP cameras, routers, and VMS software.
  • Support AI development projects using edge computing hardware like NVIDIA Jetson.

Technical Support and Communication

  • Manage helpdesk tickets from start to finish.
  • Provide technical support via phone and email.

Ideal Candidate Profile ...

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