Graduate Support Engineer

We're seeking a Graduate Support Engineer with a degree in Software Engineering, Computer Science, IT, Engineering, or Science.

Responsibility

The Role

First 3 Months: Support Executive Track

You'll begin as a Support Executive, providing technical support to our international clients. This role demands fluent English communication skills, technical problem-solving abilities, and the grit to work through real-world production issues. You'll also learn some of our AWS cloud architecture and our SaaS platform intricacies, and develop deep product knowledge while supporting our systems for major oil & gas operators.

You'll also be part of our Lean process improvement initiatives alongside our development team, receiving in-house training on Lean thinking and continuous improvement methodologies.

A critical part of your role involves Prompt Engineering training —you'll receive comprehensive in-house training...