Graduate Support Engineer

The Role

We're seeking a
Graduate Support Engineer
with a degree in Software Engineering, Computer Science, IT, Engineering, or Science.

First 3 Months: Support Executive Track

You'll begin as a Support Executive, providing technical support to our international clients. This role demands fluent English communication skills, technical problem-solving abilities, and the grit to work through real-world production issues. You'll also learn some of our AWS cloud architecture and our SaaS platform intricacies, and develop deep product knowledge while supporting our systems for major oil & gas operators.

You'll also be part of our
Lean process improvement
initiatives alongside our development team, receiving in-house training on Lean thinking and continuous improvement methodologies.

A critical part of your role involves
Prompt Engineering training
—you'll receive comprehensive in-house training on crafting effective prompts for AI tool...