Job Description

Customer AI Implementation Engineer

Location: Hybrid Manchester
Type: Full-time
Salary: Up to £40,000 depending on experience

Join us at Focus Group and help shape the future of AI-powered customer experiences.

About the Role

We’re looking for a Customer AI Implementation Engineer to design and deliver tailored customer experience (CX) solutions using our cutting‑edge AI tools. This is a hybrid role combining customer‑facing consultancy with hands‑on technical implementation . You’ll be the bridge between clients, project managers, and product teams—ensuring every solution is optimised, integrated, and ready to deliver real value.

What You’ll Do:

  • Build and customise AI‑driven solutions for our clients.
  • Translate customer goals into scalable technical designs.
  • Spend ~50% of your time engaging directly with customers—...

Ready to Apply?

Take the next step in your AI career. Submit your application to Focus Group today.

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