GP Practice Receptionist/Administrator - ZERO HOURS

We are recruiting for zero hour receptionists to join our team across two sites at Winterton and Burton UponStather to support our current reception team with holiday and sickness cover.

Flexibility, good team working skills, coupled with the ability to work efficiently unsupervised is essential, along with the desire to deliver an outstanding patient experience.

Main duties of the job

Welcome patients as they arrive at the practice while covering the front desk and also dealing with patient enquiries by telephone.

Make NEW and FOLLOW UP appointments for patients on the medical computer system via telephone, face to face and Klinik (online service)

Implement Care Navigation while assessing patient appointment needs and direct to the most appropriate clinician / service.

Deal with patient enquiries and raise queries with the clinical team and feedback outcomes to the patients.

Other duties as directed by the job description...