GP+ Community Administrator

Overview

As a GP+ Community Administrator, you will provide comprehensive administrative and referral coordination support to our GP+ Community Services, helping to ensure patients receive timely access to care and supporting the efficient operation of our Urgent Care services. This is a newly established role with the opportunity to develop and evolve alongside the service.

You will:

• Coordinate and process patient referrals, including using NHS e-Referral systems and managing referral pathways accurately and efficiently.
• Manage appointments, patient registrations, cancellations and administrative activities across EMIS and SystmOne, ensuring high standards of data quality and service delivery.
• Act as a key point of contact for patients, GP practices and healthcare providers, responding to enquiries professionally and helping to resolve issues quickly and effectively.
• Support the wider operational team through mailbox...