Gobal Seat Planning Manager

**Support Services Group** is a leading U.S.based global provider of high-touch omnichannel outsource contact center solutions.
Founded in ****, our award-winning customer experience (CX) solutions have created exceptional outcomes for more than 50 of the world's top brands and their customers.
We are an ambitious team of game changers who thrive on solving complex problems.
**Position Overview**
The Global Seat Planning Manager owns the seat capacity governance process for Support Services Group.
This role consolidates seat requirements from capacity plans, drives seat ratio optimization, and partners across WFM, Facilities, and Operations to ensure seat readiness and utilization meet forecasted demand.
The manager leads the analysis behind seat needs, occupancy, and utilization—turning data into clear, actionable recommendations for footprint planning, site allocation, and strategic growth decisions.
**Key Responsibilities**
**Seat Capacity Planning...