Job Description

Global Technology Engineer - technical support Cinema

Location:

Madrid, ES

What’s the opportunity?

  • Are you passionate about delivering exceptional customer experiences in a global environment? 

  • Join our Service team and help us provide a true “red carpet” experience for cinema customers worldwide.

  • As a Global Technology Engineer, you’ll play a key role in ensuring smooth operations and resolving technical challenges with professionalism and care.

    • What you’ll do:

  • Provide first-class support to cinema customers and partners via our Service Desk, projecting a professional image in all phone and email interactions.

  • Troubleshoot technical issues remotely for customers, technicians, and partners.

  • Investigate and resolve logged cases in line with SLA commitments.

  • Manage and respond to customer cases through our CRM system.

  • Create and process parts or...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Barco today.

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