Job Description

Responsibilities:

 

Field support:

  • Provide technical support through available channels

  • Conduct technical training

  • Perform First on Market start-ups (FoM)

  • Perform installation where applicable

    • Product life cycle:

  • Engage in Product Safety related work

  • Lead / handle duties within Continuous Product Improvement (CPI)

  • Lead / conduct / take part machine testing and verification

  • Secure machine serviceability and user friendliness

  • Be a project contributor and subject matter expert

  • Warranty handling where applicable

    • Technical documentation and media:

  • Create and maintain technical training material and media

  • Create instructions related to Technical Service News Bulletins (TSNBs)

  • Create machine specific System descriptions

  • Review machine specific manuals

  • Including internal Epiroc system specific ...

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