Job Description

Job Description

The Global Technical Coordination Centre Manager will be responsible for :

  • Lead the Global Technical Coordination Centre (as the strategic backbone for global inspection & expediting contracts—owning end‑to‑end coordination from order receipt through invoicing, harmonising processes across affiliates, and delivering centralised KPI management, uniform execution, and client experience at scale.
  • Serves as the primary customer interface and escalation authority for contracts managed through the Global Coordination Centre.
  • At all times, comply with SGS Code of Integrity and Professional Conduct
  • Global Contract Governance & Delivery
  • Lead global coordination for selected Key Accounts and inter‑affiliate work, ensuring centralised client interface and seamless regional handover
  • Define and enforce standardised workflows, service levels, and reporting across affiliates to solve inconsistency and speed‑o...

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